At Computers Unplugged, we use a program called Team Viewer to do remote desktop connections. Download it here.
Our end user support for business is like having your own help desk. Our experienced friendly staff can talk you through any problem; on the phone, via email or even onsite.
Any computer problem, we can fix it. We repair computers of all shapes and sizes; desktops, laptops, all-in-ones and more! Our friendly experienced staff can diagnose and repair your computers in just a few days.
Even if your computer is totally unusable because of a virus infection, we can fix it. We have experience with all types of viruses and can ensure that they are thoroughly removed and your computer is running as fast as it can.
For businesses who can’t afford to stop working for even a few hours, our service level agreements can ensure you stay operational and have the piece of mind knowing that we are there if something goes wrong.
At Computers Unplugged, we are committed to bringing a professional, enterprise level IT service to your door. As a home user, or a small to medium business, we believe you should have access to the same support and knowledge as big business. We provide you with trained and qualified technicians so that you get all the same benefits without the hefty price tag. We explain everything to you in clear simple terms, so you’re not left with your head spinning and have a fair idea of what we have done.
Knowledge and service are key to keeping our business running smoothly and Computers Unplugged provide both. We look for any downtime to be kept to a bare minimum and Computers Unplugged attend to any service calls in an efficient and professional manner, either by way of remote access or on-site.
Margaret PomeroySimons Builders PTY LTD
Computers unplugged have been servicing our IT requirements for the past 6 years. Keeping our servers and computer systems running smoothly is critical to the operation of our business and to servicing our client’s needs. We would absolutely recommend computers unplugged as their service and advice is second to none.
Simon McNally Stainless Designs PTY LTD
Excellent work on the computer upgrades. Downtime was kept to a minimum and customer service was absolutely fantastic! Thanks again Computers Unplugged!
Tom ConnylonMy Dream Site