Remote Support is a way to get help with computer issues quickly and conveniently.

Remote support at your home or workplace that is a lower cost than having a consultant come out to visit.

 

 

Information on Remote Support below.

 

 

:: Where do I get the Remote Support Programme?

• Just click on the TeamViewer image below:
  
• Save the file to your desktop and then run the program.
• This process usually takes only a couple of minutes.

 

:: How do I set up a Remote Session?

• Ring the office and make an appointment or send us an email and we will contact you to arrange a suitable time.

:: What is Remote Support?

• Remote support is where we take over your computer to fix small issues quickly and cheaply.

 

:: Is it Safe?

• Yes.
• We cannot access your computer until you start the remote support program.
• You will also have to give us a password before we can connect to you.
• This password changes each time you start the remote support program.

 

:: How do you charge?

• The advantage of remote support is that we charge in fifteen minute blocks.
• You do not have to take your box into a workshop.
• You do not have to pay a call out fee.