Computers Unplugged | Testimonials

 

Testimonials:

 

I am very pleased to display some of the testimonials from our business clients using the remote support service that we offer. In many cases this provides instant access that can resolve issues quickly and efficiently, saving time and money.

Regards: Tony Matthys

 

 

"We have over 160 locations spread across Australia, thus I am required to travel interstate on a regular basis.
Being away from the office without access to my email and PC would make it impossible for me to provide the level of service and support our members expect.

 

Tony Matthys and his team at Computers Unplugged have set me up with remote access for when I am traveling and when I need to work from home.

 

This has made my life so much better in two ways:

 

1. I can now go anywhere in Australia and know that I am only 2 minutes from being able to access my email and PC. After being away for a week I don’t have to come back to a 150 emails in my in box.

 

2. I don’t have to stay in the office to finish what I am doing in order to meet a deadline. Instead I can go home have dinner with the family and then log on from home to finish off what I have been working during the day.
No more long hours or weekends in the office. I just log on from home and send an hour or two working away!

 

My wife and family love Computers Unplugged!"

 

Bill Friend ANZIIF (Fellow), CIP, Dip Bus. Studies.
Executive Officer
Insight Insurance Brokers Association Inc.
Suite 2, 1st Floor
6 Langhorne St
Dandenong Vic. 3175

 

 

"When we are struggling to get something to work, or we’ve managed to lose a document or our software access is being denied (and the stress levels have hit the roof and we need it like yesterday!), we can just ring Tony and he can calmly pop into our system remotely even while he’s still on the phone to see what’s happening and suggest solutions. Usually it’s just a simple fix, a switch that needs to be toggled or a reset.

 

Lovely to have a voice of calm amidst the panic, and fantastic to get immediate response.
Computers Unplugged are our business lifeline!"

 

Mary Benton, FCA, F.Fin
Financial Advisor

 

 

"Tony Matthys from Computers Unplugged set up a remote desktop connection for me to access my work computer from home. Having the facility to access work from the remote desktop connection is extremely helpful. It enables work to be done if one has to be away from one’s desk and ensures things stay up to date.

 

Tony organized the set-up with a minimum of fuss and disruption to ensure it all worked efficiently. Needless to say, this is the way Tony works around all the problems that can arise with computers etc., from day to day.

 

Tony explained everything in a clear and concise manner so that when I needed to work from home I would have no trouble achieving success with the ease of connection."

 

Yvonne Millington
Office Manager
Shelford Engineering

 

 

To Whom It May Concern:

 

Fluid Dynamics has been using the services of Computers Unplugged for the last three years.

 

"We have found that since the introduction of remote desktop support, we have reduced our downtime, as well as having saved considerable cost. We are extremely happy with the outcomes we have received using remote desktop assistance and would highly recommend this option to all companies.."

 

Yours Sincerely

 

Neil Helfrich

 

General Manager
Fluid Dynamics